ATTENTION: To use this site, it is necessary to enable JavaScript in your browser.
Here are the Instructions on how to enable JavaScript in your web browser.

Welcome to the NEW Prolab Digital.  Enter code NEW2019 for 10% off your first order.

Your shopping cart is empty.

Your shopping cart is empty.

FAQ

Frequently Asked questions

 
0
 Advanced issues found
 

Accounts & Orders

 
0
 Advanced issues found
 
0
 Advanced issues found
 
0
 Advanced issues found
 

How do I check the status of my order?

Please log in to find the status of your order. If you would like further assistance, call us at any time – 888.429.2266

0
 Advanced issues found
 
0
 Advanced issues found
 
0
 Advanced issues found
 

can i make changes to my order?

Unfortunately, we do not allow changes to orders once they have been placed. Orders may be canceled up to one hour after they are placed.

3
 Advanced issues found
1
3
 Advanced issues found
1
3
 Advanced issues found
1
1
 Advanced issues found
1

will i receive shipping notification once my order has been shipped?

Yes, you will receive an email with your tracking number as soon as your order ships. 

1
 Advanced issues found
2
1
 Advanced issues found
2

can i apply a coupon code after my order has been placed?

Unfortunately, we are not able to apply coupon codes on orders that have already been placed. We may be able to cancel the order is you contact us within one hour after placing your order. 

3
 Advanced issues found
1
3
 Advanced issues found
1

Can i expedite my order?

Unfortunately, we do not offer expedited services through our website. You may call or email us and we can assist with your expedited order. Some orders can be completed in as little as a day. 

2
 Advanced issues found
1


0
 Advanced issues found
 

General faq

0
 Advanced issues found
 
0
 Advanced issues found
 
0
 Advanced issues found
 

What is the largest size you print?

Papers and HD Acrylic can print up to 60"x120". 

HD Infused Metal can print up to 48"x96".  

Canvas size is 192"x150 feet.

0
 Advanced issues found
 
0
 Advanced issues found
 
0
 Advanced issues found
 

do you offer custom sizes?

Yes, you can order custom sizes through our website or by contacting us.  

0
 Advanced issues found
 
1
 Advanced issues found
 
1
 Advanced issues found
1

do you offer reseller accounts?

Yes, Please contact us to set up your resale account. 

0
 Advanced issues found
 

i forgot my username/password, can you help me?

Yes, you can simply click the "Forgot Username or Password" link on the Login page.

0
 Advanced issues found
 
1
 Advanced issues found
1


0
 Advanced issues found
 


0
 Advanced issues found
 

file setup

0
 Advanced issues found
 
0
 Advanced issues found
 

What type of file formats do you accept?

We accept Tiff and Jpeg.

0
 Advanced issues found
 

what is the max file size i can upload to your site?

Maximum upload file size is 100MB. For larger files, upload a placeholder image and upload your fikles using our secure FTP site. Click "Upload Files" on the upper right corner of the home page. 

0
 Advanced issues found
4

What Image resolution do you require?

We request 150 dpi for full resolution prints. 

0
 Advanced issues found
 
0
 Advanced issues found
 

what color profile should i use?

Make sure your image is RGB and in the Adobe RGB 1998 workspace. (In Adobe Photoshop: Go to the Edit/Color Settings) Then save your file as Tiff or Jpeg and check the box that says "Embeded Profile". 

2
1
 Advanced issues found
2
1
 Advanced issues found
3
1
 Advanced issues found
2



0
 Advanced issues found
 



 
0
 Advanced issues found
 
2b_crunched_ctmrym
2b_crunched_ctmrym

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.

3c_crunched_udpkob
3c_crunched_udpkob

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

4b_crunched_foaiql

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

4b_crunched_foaiql
Saved Successfully.

This is only visible to you because you are logged in and are authorized to manage this website. This message is not visible to other website visitors.

×

Import From Instagram

Click on any Image to continue

Create a New Favorite List

×
Name

×

Manage Favorites

Below, select which favorite lists you would like to save this product into.

×

Newsletter Sign-Up

SAVE 20% ON YOUR FIRST ORDER!

Enter your email below and we'll email you a 20% OFF Coupon right now!

= required

This offer is valid for NEW CUSTOMERS only!

×

Contact

= required