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Welcome to the NEW Prolab Digital. Enter code NEW2019 for 10% off your first order.
FREQUENTLY ASKED QUESTIONS
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Q: How do I check the status of my order?
Q: Can I make changes to my order?
Q: Will I receive shipping notification once my order has shipped?
Q: Can I apply my coupon code after my order has been placed?
Q: Can I expedite my order?
A: Papers and HD Acrylic can print up to 60”x120”. HD Infused Metal can print up to 48”x96”. Our maximum canvas size is 192”x 150 feet.
Q: Do you offer custom sizes?
A: Yes. Please contact us to set up your resale account.
A: Yes, you can simply click the “Forgot Username of Password” link on the Login page.
A: We accept Tiff and Jpeg.
Q: What's the max file size I can upload to your website?
A: We request 150ppi for full resolution prints.
A: Make sure your image is RGB and in the Adobe RGB 1998 work space. (Adobe Photoshop: Go to Edit/Color Settings) Then save your file as Tiff or Jpeg and check the box that says "embed profile".
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WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.
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