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Please log in to find the status of your order. If you would like further assistance, call us at any time – 888.429.2266
We work fast—Superman fast. Once an order is placed, it automatically
gets added to our queue and work begins immediately. Changes and
cancellations cannot be made once your project is in the queue.
Changes can be requested within one hour via our Contact Form, but can’t be guaranteed. If you aren’t sure about the best way to place your order, give us a call first—you can work personally with one of our team members to discuss your project, and we’ll help you find the perfect print for your needs before you check out.
Of course! Our exceptional customer service team will keep you updated on your order every step of the way. You’ll have a real, live person working on your order who will notify you of any issues and status changes. We work hard to ensure that every project is completed to perfection and on time.
Once an order is placed, any changes must be requested via our Contact Form within one hour. Please use this method to request the addition of a coupon code to your order total. Adjustments cannot be made outside of the one-hour window.
Absolutely! For pricing on expedited orders and guaranteed shipping dates, please call us at (888) 429-2266, Monday through Friday, 9am-5pm Pacific. Expedited orders cannot be placed on the website. You can request a shipping date in the "Notes" section when placing an order online—however, while we always do our best to meet such customer requests, we encourage you to place your order by phone for important deadlines.
Pro Photo Print and HD Acrylic can print up to 60"x120". Aluminum prints can be sized as high as 48"x96". The largest available canvas size is 192"x150 feet
Yes! All of our print options can be customized. You can order custom sizes through our website or by phone. Additionally, if you want a custom order for something you don’t see on our website, feel free to contact us. We can print banners, wall murals, billboards, vehicle wraps, and much more!
Yes, Please contact us to set up your resale account.
Yes, you can simply click the “Forgot Username or Password” link on the login page, or click the button below.
We accept TIFF (.tiff) and JPEG (.jpeg/.jpg) file formats.
Maximum upload file size is 100MB. For larger files, upload a placeholder image and upload your larger files using our secure FTP site. Click "Upload Files" on this page, use the button below, or click HERE.
We request 150 dpi for full resolution prints.
Make sure your image is RGB and in the Adobe RGB (1998) workspace. In Adobe Photoshop: Go to Edit > Color Settings, and select Adobe RGB (1998) from the RGB dropdown menu. Then save your file in the TIFF or JPEG format and check the box that says "Embedded Profile".
Our team goes through your image to ensure colors are vibrant, sharp and clear. We apply software to enhance the image. Please note that we do not remove blemishes, selectively adjust or change your image in any way. We strive to keep the original intent of each image once printed. If you are concerned about part of your image, please call us at 310.846.4496.
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